Koh Kiang Tong’s Seamless Dialysis Care During a Family Trip to Vietnam

Koh Kiang Tong, a 71-year-old man from Malaysia, contacted MediGence while planning a family trip to Vietnam. As a dialysis-dependent patient, he needed to continue his hemodialysis treatment without interruption during his travels. He connected with MediGence as a direct lead, and his Patient Advisor, Arhama, ensured his treatment was planned carefully and executed smoothly.

Initial Health Concern

Mr. Koh has been undergoing regular hemodialysis and required dependable dialysis arrangements while traveling abroad. His primary concern was accessing a trusted medical facility that could provide timely dialysis sessions without affecting his travel plans or health stability.

Choosing Vietnam for Dialysis Care

After reviewing available options, Mr. Koh chose Vietnam due to its advanced healthcare infrastructure and patient-friendly services. MediGence arranged his dialysis care at Vinmec Hospital in Phu Quoc, a well-equipped medical facility known for its modern dialysis unit. He traveled on 30 July 2025, stayed in the country for 5 days, and did not require hospital admission.

Treatment & Care Experience

Mr. Koh successfully underwent his hemodialysis session on 31 July 2025 at Vinmec Hospital, Phu Quoc. The dialysis session was conducted efficiently by the hospital’s experienced dialysis unit team, ensuring comfort, safety, and continuity of care throughout the procedure.

Outcome

The dialysis session was completed without any complications. Mr. Koh remained stable and comfortable throughout his stay and was able to enjoy his family trip with peace of mind, knowing his medical needs were well managed.

Support from MediGence

MediGence, under the guidance of Arhama, coordinated the dialysis appointment, hospital scheduling, and overall treatment planning. Mr. Koh did not require visa assistance, airport transfers, rehabilitation services, or prior doctor consultations. He appreciated the smooth coordination and reliable support provided during his medical journey.

Conclusion

Koh Kiang Tong's experience highlights the importance of well-planned dialysis care for patients traveling internationally. With expert coordination, trusted hospital partnerships, and patient-focused support, MediGence ensured a safe, stress-free, and successful treatment experience abroad.