The International Care Package is a comprehensive support program designed for patients travelling abroad for medical treatment. It ensures continuity of care before travel, during hospitalisation, and after the patient returns home, ensuring a safe, structured, and stress-free recovery.

These packages are ideal for international patients who:

• Are you travelling overseas for treatment
• Want professional support with visas, appointments, and coordination
• Need post-treatment follow-ups and rehabilitation after returning home
• Prefer a single point of contact throughout their medical journey

No. The package covers care coordination, recovery support, logistics, and assistance services. The actual treatment or surgery cost is separate and payable directly to the hospital.

Pre-arrival coordination ensures:

• Medical records are reviewed before travel
• Approximate treatment costs are shared in advance
• Doctor appointments are prioritised
• Visa documents and invitation letters are arranged smoothly
• This helps patients plan confidently before travelling.

Yes. Both packages include end-to-end visa assistance, which covers:

• Invitation letter from the hospital
• Support with visa application
• Assistance with visa extension, if medically required

During the hospital stay, patients receive:

• 24×7 emergency assistance
• A dedicated Case Manager for coordination and communication
• Complimentary meals for the attendant (as per package)
• A basic health care package for the attendant

Post-return care ensures continuity of treatment and recovery, including:

• Online follow-up consultations with the treating doctor
• Online rehabilitation sessions from home
• Nutrition guidance for healing and long-term wellness
• Ongoing follow-ups coordinated by your Case Manager

All post-return consultations, rehabilitation sessions, and nutrition consultations are conducted online, making recovery convenient and accessible from home.

No. The city tour is completely optional and is arranged only after the treating doctor confirms that the patient is medically fit. When selected, the tour focuses on visiting the city's selected historical and cultural landmarks, offering a relaxed and enriching experience for both patients and their attendants.

Yes. Both packages include support for one attendant, including:

• Complimentary meals (as per package)
• Basic health care support
• Inclusion in city tour arrangements

Care package policies are designed to ensure seamless coordination of medical services. Once the patient arrives in the treating country, the care package becomes non-cancellable, as hospital bookings, specialist consultations, and support services are activated. Prior to arrival, cancellation requests may be considered in line with the applicable terms. Your dedicated Case Manager will walk you through these details in advance to ensure clarity, transparency, and peace of mind before confirmation.

You can begin by sharing your medical details with our team. We will arrange a medical opinion and cost estimate and guide you through the next steps.