Introduction

An American citizen Samantha Basille was diagnosed with profound hearing loss. The loss of hearing had become a problem as it hindered her daily activities. For the same, she wished to contact a reputable otolaryngologist to get a cochlear implant surgery. She discovered MediGence online while looking for otolaryngologists. Ms. Samantha said MediGence’s health packages were not just comprehensive but also reasonably priced. She then asked a question on MediGence’s website. She was immediately contacted by a MediGence representative who asked for further information about her health and symptoms. After providing the relevant information, MediGence called Ms. Samantha to inquire further about her health. She supplied them with information about her case and her medical records. It was advised that Ms. Samantha speak with an otolaryngologist surgeon in India to discuss her problem. He received a list of the top otolaryngologist surgeons and hospitals in India from the MediGence team. She chose Dr. Shashidhar TB and Dr. Dilpreet Bajwa.

Reputable ENT surgeon Dr. Shashidhar TB has 17 years of expertise doing different procedures and is qualified to treat a wide range of illnesses. Tonsillitis, hearing loss, and nasal polyps are a few of the frequent ailments that an ENT surgeon treats. In addition to stimulating the auditory nerve, the cochlear implant aids in avoiding the injured ear. If one experiences tonsillitis frequently, one may need to have a tonsillectomy, which is the surgical removal of the tonsils. He is a member of prestigious associations and has published various articles.

Otorhinolaryngologist Dr. Dilpreet Bajwa has more than 8 years of expertise. His specialties include laryngitis, otosclerosis, cholesteatoma, protruding ears, snoring, and obstructive sleep apnea. He earned his MBBS at the Manipal Academy of Higher Education in Manipal and his MS in ENT at the University of Delhi in Delhi. He has written for numerous national journals. Dr. Dilpreet has presented papers at conferences she has attended and participated in. He received his training in ENT surgery from renowned Indian facilities. He has an extensive record of working with nationally recognized hospitals.

A 350-bed, cutting-edge, multi-specialty hospital, Artemis Hospital is situated in Gurgaon, India’s capital region, and spans 9 acres. The first hospital in Gurgaon to receive JCI and NABH accreditation is Artemis Hospital. As one of the most cutting-edge hospitals in India, Artemis offers a wide range of cutting-edge medical and surgical interventions and a comprehensive combination of inpatient and outpatient services. To establish new standards in healthcare, Artemis has given prominent individuals from across the nation and outside access to sophisticated technology. The hospital’s medical techniques and procedures are based on research and evaluated globally. One of the most renowned hospitals in the nation thanks to its combination of world-class services in a welcoming, open-centric setting and affordability.

Pre-Treatment and Surgical Procedure

She was given a few options for lodging depending on her spending limitation and the distance to the hospital. She stayed with her friend in a hotel near her medical facility. On 4 October 2022, the patient left for India. The MediGence Team picked her up at the airport and drove her and her friend to the reserved lodging. The patient had access to the best hotel amenities thanks to the appointed care manager. MediGence brought the patient to the hospital for a meeting with Dr. Shashidhar TB / Dr. Dilpreet Bajwa. The appointments with the doctors with Ms. Samantha Basille were planned in advance. During her first trip to the hospital, Ms. Samanthai had the opportunity to meet the best otolaryngologist surgeons in India.

Electronic devices called cochlear implants aid people who have hearing loss. They do not bring back hearing. Instead, they help you hear more noises and understand speech better. The majority of cochlear implant recipients gain from receiving audiologic therapy since it aids in their ability to relearn how to hear.

Post Treatment

Ms. Samantha Basille was happy with the consultation she received, which provided her the courage to proceed with the necessary care. The procedure went well and was finished without any issues. She remained in the hospital for 2 days and in the nation for two weeks. The patient was also happy with the care and level of service received at the Artemis Hospital in India. Ms. Samantha Basille was quite pleased with MediGence’s superior services. Team MediGence hopes for a bright and healthy future for Ms. Samantha Basille. She was happy with how quickly MediGence reacted and helped her set up appointments for her health checkup. Additionally, she commended MediGence for their professionalism and help with her medical treatment requirements.