Introduction

Ms. Chiboleka Eunice, a football player from Zambia, suffered an ACL injury as a result of the accident. The patient was in desperate need of medical treatment because of her symptoms, which included knee pain, swelling in the knee, and pain and discomfort when running. While searching the internet, Ms. Eunice came across MediGence and believed it would be the answer to her orthopedic issue. She got in touch with them by sending a message to their website. Even though the website included all the information about how to treat these injuries, they were really pleased with how quickly they responded to their question.

The patient provided MediGence with all the necessary information and documentation, and the company responded with recommendations for some of the top orthopedic hospitals and specialists worldwide. The selections were offered according to her budget, which was the nicest part. The list featured some of the reputable medical facilities and practitioners who provided the necessary care and procedures within his price range. Maxime Loic Feudjou Nguegang of Zambia selected the Aakash Healthcare Super Speciality Hospital in Delhi and Dr. Aashish Chaudhry based on his preferences and MediGence’s suggestions.

Renowned orthopedic surgeon Dr. Aashish Chaudhry has 16 years of experience treating orthopedic conditions. He has worked with numerous prestigious hospitals in India, accumulating a wealth of diversified experience. Dr. Aashish Chaudhry is one of the most sought-after orthopedic surgeons in the nation due to his track record of successful hip and knee replacement surgery. At Aakash Healthcare Super Specialty Hospital in New Delhi, he is currently in charge of the orthopedics, joint replacement, and spine surgery division. The Managing Director of Aakash Healthcare Super Specialty Hospital in New Delhi is Dr. Aashish Chaudhry.

Akash Hospital, one of the top medical facilities in South Delhi, is a top-notch, cutting-edge multispecialty facility. They provide a range of medical, surgical, orthopedic, gynecological, cardiac, and other cutting-edge specialties. Akash Hospital is registered with the Directorate of Health Services, Government of India, and is an ISO 9001:2000 accredited company. People from all walks of life are offered comprehensive healthcare options by the hospital.

Pre-Treatment and Surgical Procedure

On 31 August 2021, Ms. Chiboleka Eunice departed for India. The MediGence Team met the patient at the airport and handled all travel and lodging arrangements. The designated case manager made sure the patient had access to the hotel’s top amenities. Ms. Chiboleka Eunice and the MediGence case manager paid a visit to the medical facility. All diagnostic and screening tests, as well as other formalities, were finished before the patient was admitted to the hospital.

Injuries to the ACL and Menisectomy are common, especially among athletes. Meniscal tears are also common in elderly persons because of deterioration. Additionally, surgeons frequently observe them in concert.

The procedure was completed smoothly and without any issues. Throughout the course of the treatment, the MediGence team supported the patient and her PT coach and made sure she received the best care possible. After two to three days in the hospital, they moved her to the hotel. As recommended by the doctor, the patient spent his 3 Days in the hotel under strict monitoring. The patient cheerfully went back to Zambia to finish the rest of her recuperation after the procedure was successfully completed.

Post Treatment

Ms. Chiboleka Eunice and her friend expressed their gratitude to MediGence for its exceptional services and for making her medical journey successful. MediGence fully participated in the patient’s hospital transfer process, airport pickup coordination, and hospital appointment coordination in addition to providing the patient and her physiotherapy coach with support during their hospital stay. To ensure the patient’s safe recovery, MediGence also scheduled the patient’s follow-up appointments.

Ms. Chiboleka Eunice had a positive experience at the Indian hospital Aakash Healthcare Super Speciality. She was appreciative of Dr. Aashish Chaudhry’s advice and counseling with their meniscectomy and ACL surgery. The patient expressed great satisfaction with MediGence’s services. She also spoke highly of MediGence’s professionalism and assistance with her requests. She also expressed her gratitude to MediGence, had supported her from the outset by helping her identify the correct doctor, schedule consultations, coordinate hospital appointments, and arrange airport transfers.