Introduction

Mariam Ali, 50, from Kuwait got diagnosed with Neuritis, inflammation of nerves. She wanted to consult a good neurologist to avail Physical therapy (Physiotherapy) for Neuritis. Physical therapy helps in tackling the physical side of the inflammation, stiffness, and soreness with exercise, and massage. To undergo physical therapy, she decided to travel to Turkey for treatment. Ms. Mariam Ali was searching for a good medical consultant online when she found MediGence. After posting her query on their website detailing the requirement of a good specialist to discuss her problem, Mariam Ali received a call from a Patient Advisory representative from MediGence. The case manager asked her to share all her details and medical reports. As soon as the reports and information was received, MediGence did a thorough analysis of her medical history and presented her with multiple options for her treatment. Ms. Mariam Ali chose Medical Park Trabzon Hospital which is among the best hospitals in Turkey in terms of facilities and quality of specialists. Ms. Mariam Ali chose Dr. Leyla Cavdar Yilmaz, who is a well-known neurologist at Medical Park Trabzon Hospital with a wealth of experience. Movement disorders, dementia, headaches, and epilepsy areher medical expertise. She is a goal-oriented physician who combines her extensive knowledge of neurology with a sense of duty, compassion, and genuine concern for each of her patients.

The MediGence team began working on Ms. Mariam Ali’s visa application as soon as she chose to visit Turkey. Ms. Mariam Ali was also given a few hotel options by MediGence, which she chose based on her budget.

Pre-treatment and process

Ms. Ali traveled to Turkey on July 31, 2021 for her treatment. The MediGence Team met her at the airport and took care of all of her lodging arrangements. The case manager made certain that the patient had access to the greatest hotel amenities. The patient was taken to the hospital by MediGence for a consultation with Dr. Leyla Cavdar Yilmaz. Ms. Mariam Ali’s appointment with the specialist had been scheduled in advance.

Ms. Mariam Ali was admitted to the hospital right away. After completing all medical exams, the doctor advised Ms. Ali to have a few diagnostic tests performed to determine her current health status. The doctor reviewed the test results and recommended that Ms. Mariam Ali undergoes physical therapy to assist her in controlling her symptoms and relieving pain. The MediGence team coordinated with the hospital and doctors for all the requirements of the treatment. The treatment was successfully performed without any major complications. The treatment was in daycare and the patient spent two weeks in the country.

Post-treatment

Ms. Mariam Ali returned home after undergoing necessary treatment and rehabilitation. The physician informed her of all the rules and precautions she needed to follow in order to recuperate quickly. Ms. Mariam Ali was instructed to complete post-treatment care to return to a normal life. During her stay at the hotel, a close aide assisted her with her recuperation. Ms. Mariam Ali rated her overall experience as excellent. She expressed her gratitude to the physician for her outstanding care and counseling following the procedure. Ms. Ali praised MediGence for managing the entire treatment journey in such a way that it alleviated all of their concerns about medical travel abroad.

The patient is quite pleased with the doctor treating her and with the treatment outcome. She also complimented MediGence for assisting her from the start, from finding the best doctor to scheduling consultations, managing hospitals, and arranging airport transfers. According to Ms. Mariam Ali, MediGence is the best option for any patient seeking treatment wherever in the world.