Ruzkallah Sayed Isa’s Mental Health Recovery Journey with MediGence

At just 20 years old, Ruzkallah Sayed Isa from Syria was facing serious mental health challenges. He had been struggling with bipolar disorder, a condition marked by extreme mood swings, along with alcohol addiction, which further complicated his emotional and physical well-being. These issues were affecting his daily life, relationships, and prospects.

Recognising the need for professional help, Ruzkallah and his family began searching for reliable psychiatric care outside their home country. During this search, they connected with MediGence through a direct lead and reached out for assistance.

Connecting with MediGence

Ruzkallah contacted MediGence on 8 December 2025. His case was carefully reviewed, and he was connected with his patient advisor, Zainab, who guided him through the available treatment options.

After discussing his condition and the best possible destinations for psychiatric care, Ruzkallah decided to seek treatment in Turkey, a country known for its advanced medical facilities and experienced specialists in mentalhealth.

He chose Medipol Hospital, where he would be treated by Dr. Ugor Oner, an experienced psychiatrist.

Evaluation and Treatment in Turkey

Ruzkallah travelled to Turkey on 10 December 2025. His treatment was managed through scheduled outpatient appointments in December and January.

At Medipol Hospital, he underwent a detailed psychiatric evaluation. The doctor carefully assessed his symptoms, emotional state, medical history, and lifestyle factors. Based on this comprehensive assessment, a personalised medical management plan was created.

The treatment included:

• Psychiatric consultations
• Medication management
• Counselling and lifestyle guidance

The focus was not only on stabilising his mood but also on addressing his alcohol dependency and helping him build healthier habits.

A Positive Turn in His Mental Health

With consistent follow-ups and proper medical management, Ruzkallah began to experience significant improvement. His mood became more stable, his emotional control improved, and he gradually moved away from alcohol dependency.

Over time, he noticed a clear positive change in his mental state. With the right treatment and support, his condition became manageable, and he was able to focus on rebuilding his life with a healthier mindset.

Support from MediGence

Throughout his journey, the MediGence team provided counselling and treatment coordination, ensuring that his appointments and medical management were arranged smoothly.

His patient advisor, Zainab, remained in touch to guide him through the process and make sure he received the right care at the right time.

A New Chapter with Hope

Today, Ruzkallah is living with better emotional stability and improved mental well-being. His journey shows how early intervention, proper diagnosis, and professional guidance can make a life-changing difference for young patients facing mental health challenges.

With the support of MediGence and the expertise of the psychiatric team at Medipol Hospital, Ruzkallah was able to take an important step toward recovery and a healthier future.