Published: Oct 10, 2019
Updated: Mar 05, 2026

Ms. Bobylev Lyudmila, aged 72 from Kyrgyzstan, complaint of chronic knee pain which was due to deteriorating osteoarthritis. She first suffered from knee pain nearly 15 years ago (post-menopause), which had worsened in the last 5 years. Ms. Lyudmila has since then struggled with shrilling knee pain when standing or walking. She had also developed curved knees, which didnât allow her to make any leg movements comfortably. This was a challenge for her as she lives alone and had to manage everything by herself. Her son who lives in Canada, Mr. Aleksandr Lyudmila, wanted to help her mother get rid of this pain so that she can go back to living a normal and pain-free life. He started to search online for bilateral knee replacement surgery.
This research led Mr. Lyudmila to MediGence, through which he raised an inquiry for his motherâs treatment by filling up the form. He was contacted by the Patient Relationship Team at MediGence and as they indulged in a conversation, Mr. Lyudmila realized that nowadays computerized or robotic knee replacement surgery is quite popular, less painful, and successful as well. During the conversation, Mr. Lyudmila showed great interest in Turkey and India as the preferred destinations for his motherâs treatment. The team took Mr. Lyudmilaâs queries regarding treatment and provided him the best possible options for treatment in both these countries. Although Mr. Lyudmila was in touch with several medical tourism facilitators at the moment, he was swiped by the team's quick responsiveness and detailed information.
On the basis of the teamâs recommendation, they chose Dr. Subhash Jangid, Robotic and Computer Navigated joint reconstruction surgeon at Fortis Memorial Research Hospital in Gurugram, India. The Lyudmila family was very tight on their schedule and they wanted the admission to ta place as soon as they arrived with surgery being planned for the next day. MediGence managed it very carefully in coordination with the doctor and made sure that no decision is taken in a hurry and paid attention to every aspect of it.
The surgery was as successful as it could be. MediGence did not only manage her travel operationally but also at the clinical level by initiating discussions with Dr. Jangid at a personal level on the familyâs behalf even before they traveled. Post-surgery and after completion of her all six physiotherapy sessions, Ms. Lyudila was able to walk on her feet freely with ease and comfort, and without her walker support. Also, the shape of her legs due to her bow knees had improved after the surgery. Happy and relieved, Ms. Bobylev Lyudmila and her son Mr. Aleksandr Lyudmila took their flight back to Kyrgyzstan on 7th August. Team MediGence wishes Ms. Lyudmila a great and healthy life ahead!

Dr. Vishwas Kaushik, an accomplished Belgorod State University graduate with an MBBS, is known for his impactful contributions to healthcare. Driven by a passion for global well-being, he seamlessly led domestic operations at VMV Group of Companies and orchestrated success at Clear Medi Cancer Centre. His adept team management and operational skills have positioned him as a luminary in healthcare tourism, shaping a future where compassionate, world-class medical care knows no boundaries.





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