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A Life-Changing Journey Through Jaw Reduction Surgery

Patient Stories

Published: Aug 25, 2025

Updated: Mar 06, 2026

Published: Aug 25, 2025

Updated: Mar 06, 2026

A Life-Changing Journey Through Jaw Reduction Surgery
Faiza, a 27-year-old Singaporean lady, has experienced the difficulties of having an uneven face and a square jaw for years. While this condition wasn't a serious health issue, it took a toll on her mental well-being and self-esteem. She often found herself avoiding mirrors and photographs because the asymmetry made her feel uncomfortable in social situations. Over time, Faiza began searching for solutions—not just for cosmetic reasons, but to truly feel at ease in her own skin. On December 27, 2024, her path took a positive turn when she discovered MediGence, a global healthcare platform renowned for assisting patients from around the world in locating the best treatment alternatives with reputable hospitals and professionals.She contacted MediGence's Patient Advisor, Dr. Vishwas, who listened to her worries and thoroughly examined her health. Faiza felt at ease right away because of his professionalism, expertise, and understanding.

Expert Guidance and Trusted Recommendations

Dr. Vishwas recommended jaw reduction surgery and suggested Bangkok Plastic Hospital in Thailand, a highly reputable facility renowned for its expertise in facial contouring and cosmetic procedures. The procedure would be done by Dr. Pitchett, a experienced plastic surgeon with a solid reputation for jaw correction surgeries. Following a comprehensive consultation and full explanation of the process, Faiza felt comfortable proceeding. One of the significant advantages of selecting MediGence was the comprehensive support it offered. The team at MediGence took care of everything—from hospital coordination to visa assistance, airport pick-up, travel arrangements, and accommodation. Faiza didn’t have to worry about a single detail. All logistics were handled smoothly, allowing her to focus solely on her health and recovery. On 12th February 2025, Faiza travelled to Thailand. From the moment she arrived, the MediGence team was by her side. She was warmly received at the airport, transferred to her accommodation, and guided through every step leading up to the surgery. She spent 2 days in Thailand, with just 1 day in the hospital for the surgical procedure.

Under the skilled hands of Dr. Pitchett, the jaw reduction surgery went flawlessly. The doctor carefully reshaped her jawline, giving her face a more symmetrical and natural appearance while minimising discomfort. The hospital staff ensured she was well cared for throughout the process, and Dr. Vishwas and the MediGence team continued to monitor her progress, even after she returned home. The outcome was truly life-changing. Faiza made a quick recovery and started to see a significant improvement in her facial appearance. More importantly, her self-esteem was revitalized. She’s delighted with how things turned out and now leads a healthy, pain-free life. After releasing the emotional burden she once carried, she feels more confident and liberated than ever before. Without the help and encouragement of Dr. Vishwas and MediGence, Faiza said she would never have had the confidence to go on this transformative path. Additionally, she expressed gratitude to Dr. Kaushik, who played a crucial role in giving her important guidance and assisting her in making wise choices all along the way.

Looking back, Faiza describes her MediGence experience as easy, reassuring, and empowering. She felt comfortable and appreciated at every stage thanks to the attention, coordination, and openness she received—from the initial consultation to the post-operative assistance. Her story serves as an important reminder that change is achievable with the right kind of assistance, skilled medical attention, and a team that truly cares. Faiza is now a bright example of how individualized treatment and international knowledge can transform lives.
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Amit Bansal
Author

Amit Bansal

Amit Bansal is an entrepreneur, Co-Founder, and CEO of MediGence. He has more than 17 years of strong technology experience. Having worked for some of the recognised companies in India, Australia, and travelled worldwide to help businesses grow multi-fold under his leadership and strategic guidance.

Dr. Vishwas
Reviewer

Dr. Vishwas

Dr. Vishwas Kaushik, an accomplished Belgorod State University graduate with an MBBS, is known for his impactful contributions to healthcare. Driven by a passion for global well-being, he seamlessly led domestic operations at VMV Group of Companies and orchestrated success at Clear Medi Cancer Centre. His adept team management and operational skills have positioned him as a luminary in healthcare tourism, shaping a future where compassionate, world-class medical care knows no boundaries.

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