Published: Aug 20, 2025
Updated: Aug 12, 2026

Sydney Phiri, a 27-year-old energetic professional from Zambia associated with the National Football Association, began experiencing persistent knee pain due to an ACL (Anterior Cruciate Ligament) injury, a condition that significantly hindered his mobility and professional responsibilities. With an active lifestyle and a strong professional commitment, timely and quality treatment was critical. Through MediGence, Sydney found not just medical guidance but a trusted partner in his healthcare journey. His initial consultation with Dr. IPS Oberoi, one of India's leading orthopedic surgeons at Artemis Hospital, was arranged before he even boarded a plane. This virtual consult helped him understand the treatment plan, ease his concerns, and prepare mentally for the upcoming surgery.
MediGence ensured comprehensive support, from visa assistance and travel arrangements to airport transfers and hospital coordination, so Sydney could focus entirely on his recovery. On February 16, 2025, Sydney arrived in India. Just a few days later, he underwent successful ACL reconstruction surgery at Artemis Hospital. The procedure, led by Dr. Oberoi, was followed by a personalized rehabilitation program to ensure optimal recovery and long-term knee stability. Sydney spent a total of 20 days in India, including 5 days at the hospital. Post-surgery, he enrolled in the MediGence Rehabilitation Program, which provided continued care and monitoring to support his recovery back home in Zambia. Today, Sydney is back on his feet, literally and figuratively. He has regained his mobility, returned to his routine, and is once again contributing actively to Zambiaâs football ecosystem
Sydney Phiri, a rising star in Zambiaâs National Football Association, suffered a devastating ACL tear during a high-stakes match. "One wrong tackle, and my knee buckled. I knew it was serious," he recalls. For 6 months, Sydney battled chronic pain and instability. Local physiotherapy failed, and surgery in Zambia carries uncertain outcomes. His career hung in the balance.
The National Football Association of Zambia recommended MediGence. Within hours of contacting them, Sydney spoke directly to Amit Bansal (CEO), who took personal charge of his case. "Amit assured me, 'Weâll get you back on the pitch.' His confidence gave me hope," says Sydney. [expert_callback text="Book Online Consultation" buttontext="Request a Callback" link="]
Sydney opted for MediGenceâs Remote Rehabilitation Program:
"I can't thank MediGence enough for their outstanding support. From the very first consultation to the surgery and rehab, everything was handled with such professionalism and care. Mr. Amit Bansal and the team made me feel like I was never alone throughout the process. Dr. IPS Oberoi was incredible, and thanks to him, my knee feels strong again. The entire journey, from Zambia to India and back, was smooth, thanks to the special assistance provided at every step. MediGence truly changed my life." To athletes facing injuries: Donât wait. Go where experts and compassion meet. Go with MediGence." -Sydney Phiri, Zambia Zambia National Football Association

Miss Nimra Haseeb is a medical researcher and a scientific content writer. She holds a Bachelor’s degree in Biotechnology and a Master’s in Biochemistry from Integral University, Lucknow. With strong experience in healthcare research, she specializes in secondary research, clinical data analysis, and evidence-based medical writing. Her work focuses on transforming complex scientific and medical information into clear, accurate, and reliable healthcare content for patients and healthcare audiences. She is also experienced in interpreting medical studies and healthcare trends to deliver well-researched and informative content that supports better health awareness and decision-making.

Dr. Vishwas Kaushik, an accomplished Belgorod State University graduate with an MBBS, is known for his impactful contributions to healthcare. Driven by a passion for global well-being, he seamlessly led domestic operations at VMV Group of Companies and orchestrated success at Clear Medi Cancer Centre. His adept team management and operational skills have positioned him as a luminary in healthcare tourism, shaping a future where compassionate, world-class medical care knows no boundaries.





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