Published: Sep 20, 2021
Updated: Mar 05, 2026

Evans Vargas, 36, from the USA, had severe ankle pain. He was not able to flex his ankles too much and could walk slowly, taking small steps. His life was affected a lot by his ailment. His condition worsened with time, and he was not able to bear the pain anymore.
He was looking for a health consultant on the internet, where he found MediGence. Mr Evans found MediGence's health package very exciting and affordable. He left a query on its website, and to his surprise, a representative of MediGence responded to him very quickly and requested him to provide a few details. Post his submission of the requested details, he received a call from MediGence to know more about his condition. Evans received a call from MediGence after he submitted an inquiry for treatment. He sent his case details and medical reports to them. The patient advisory team provided him with a list of the best doctors and hospitals from different countries. Mr Evans chose to consult Dr Haluk Cabuk at the Istinye University LIV Hospital in Turkey.
Within 3 days, Evans received an assessment from the best orthopedic hospitals in Turkey. The treatment plan recommended by the doctor was comprehensive, and as per his recommendations from his consultant doctors in the US. However, he wished to speak to the doctor. MediGence assisted Evans with arranging a video conference with the doctor, who was very cooperative. Finally, Evans wanted to go ahead with Dr Haluk Cabuk and the Istinye University LIV Hospital.
The Visa invite from the chosen hospital was facilitated by the MediGence patient manager. Evans applied for and received the Visa within a week.
He chose the hotel recommended by MediGence according to his budget. It was within walking distance of the hospital. Evans arrived in India on January 11, 2021. He was received at the airport by MediGence Team and all accommodation arrangements were done by the team. The assigned case manager ensured that the patient was provided with the best facilities at the hotel. MediGence took the patient to the hospital for consultation with Dr Haluk Cabuk. Mr Evans appointment with Dr Haluk was pre-booked. On the first day of his arrival, Evans met the best orthopedic surgeon in Turkey. After initial checkups, he was admitted to the hospital. Completing all medical examinations, the doctor told Evans to get a few diagnostic tests done to diagnose the condition.
Evans was anxious about the surgery, and every time he wanted to speak to the doctor. The Patient Manager from MediGence stood by his side, booked appointments with the surgeon, helped him with billing queries, and also counselled me.
Evans underwent all the essential testing. This helped the surgeon better understand the case and, in turn, map out the best treatment plan. After thoroughly reviewing the test reports, the doctor recommended arthroscopic debridement for the Ankle as the best treatment option for his condition. After being counselled about the procedure by his doctor, he decided to go ahead with the procedure. The surgery involved less risk and complications.
Dr Haluk Cabuk successfully performed the procedure. The patient was closely monitored post-surgery to prevent any complications. The excellent care delivered by the hospital staff, regular monitoring, and better care ensured that Mr Evans had a speedy recovery. He stayed in the hospital for 3 days. He was discharged after he showed signs of recovery.
Post-surgery, Mr Evans was provided with multiple accommodation options, and he chose one based on his budget. Dr Haluk Cabuk provided excellent care and ensured the patient was safe and comfortable.
MediGence ensured the patient received the best care and arranged everything, from hospital transfer and airport pick-up to doctor appointments. Mr Evans said that he was very satisfied with the doctor and the treatment outcome of the procedure. He was very grateful to the doctors at Istinye University LIV Hospital for the counselling which was done just before surgery. Mr Evans also thanked MediGence for their excellent support at every step of his treatment journey - right from choosing the best surgeon and hospital to obtaining a visa and booking appointments.

Alvina Hasan is a dedicated medical researcher and scientific writer with a strong foundation in the pharmaceutical sciences. She holds a B.Pharm from Jamia Hamdard University and an M.Pharm in Quality Assurance from DIPSAR University. With deep medical expertise and a strong interest in healthcare communication, she focuses on transforming complex clinical and scientific information into clear, engaging, and easy-to-understand narratives. She develops insightful healthcare articles and research-driven pieces designed to support both medical professionals and patients, helping bridge the gap between advanced medical knowledge and practical understanding.

With over 14 years of experience. Dr. Vijita Jayan is an extremely competent, skilled & revered Senior Neuro Physiotherapist. She holds an impeccable academic record and extensive experience in the field of neuro-rehabilitation. She is renowned for handling mobility-dependent cases. She is also an avid writer of several published articles & research papers. Being awarded several accolades in her career, she is considered one of the leading names in the field of Physical Medicine and Rehabilitation.





Delhi, India

Istanbul, Turkey

Istanbul, Turkey

Istanbul, Turkey