Medical Journey of Laura: Haemorrhoid Surgery
Published: Nov 17, 2025
Updated: Nov 17, 2025
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Published: Nov 17, 2025
Updated: Nov 17, 2025
Laura, a 44-year-old Swiss resident, has always been an active person. However, haemorrhoids, a problem that many people quietly suffer from, gradually overwhelmed her everyday life. During bowel motions, she started to feel intense pain and significant blood, which gradually turned into a regular occurrence. What at first appeared to be manageable quickly turned into a cause of constant stress and discomfort.
Sitting for long periods became painful, routine activities felt strained, and she found herself planning her days around managing her symptoms. The physical pain was only one part of the struggle; the emotional fatigue of living with the condition was equally draining.
Laura decided to seek reputable medical assistance when her symptoms got worse. She connected with MediGence while looking for treatment choices, and our Dedicated Patient Advisor, Dr Vishwas, helped her. She felt heard and understood right from the start of the conversation.
Our Team carefully discussed her symptoms, reviewed her condition, and explained that surgical intervention could offer long-term relief and prevent future complications. The clarity and confidence he provided reassured Laura that she was taking the right step toward recovery.
With guidance from Dr Vishwas, Laura explored different countries known for quality medical care at reasonable costs. Thailand stood out due to its advanced healthcare infrastructure, experienced medical professionals, and internationally accredited hospitals.
After reviewing hospital options, Laura selected Phyathai Hospital, a well-recognised institution known for its excellent patient care standards and modern facilities. MediGence arranged for her case to be reviewed by Dr. Pung, an experienced surgeon known for expertise in hemorrhoidectomy procedures.
Laura travelled to Thailand on 10 May and was physically and emotionally prepared for the procedure. The arrangements, scheduling, and treatment planning had already been clearly communicated, ensuring a smooth experience.
Upon arrival at the hospital, she felt welcomed and reassured. The nursing staff, medical team, and hospital environment provided a sense of comfort and safety. Before the procedure, the surgical team discussed the steps, expected recovery, possible sensations after surgery, and care instructions. This helped ease her concerns and strengthened her confidence in the treatment.
The hemorrhoidectomy surgery was performed successfully by Dr. Pung. The procedure involved the removal of swollen and painful hemorrhoidal tissues to prevent bleeding, pain, and recurrence.
Post-surgery, Laura stayed at the hospital for one night under medical supervision. The immediate relief from the constant pain she had endured for months was noticeable. Although surgical recovery required some temporary care and rest, she was already feeling more comfortable than she had in a long time.
During her remaining days in Thailand, Laura focused on recovery and closely followed all medical advice. She experienced steady improvement in comfort and mobility. The absence of bleeding and severe pain felt life-changing to her.
Upon returning to Switzerland, Laura continued her recovery at home and soon found herself confidently resuming her usual routine, free from the discomfort that once controlled her daily life.
She shared that she now lives a healthy, pain-free life, with no bleeding and no restrictions. The treatment not only removed the physical discomfort but also restored her sense of normalcy and emotional well-being.
Throughout the journey, MediGence and Team provided continuous communication and support:
Although Laura did not require rehabilitation services, special assistance, or pre-travel consultation, the team remained consistently available for reassurance and clarification.
Laura's journey reflects the importance of seeking timely medical care and trusting expert advice from Dr Vishwas. What began as a condition causing daily pain and emotional distress transformed into a successful healing experience, thanks to her determination, the skilled surgical care of Dr. Pung, and the supportive guidance of MediGence.
Dr. Shagufta Parveen is a medical and scientific content writer with expertise in clinical pharmacology and pharmacotherapeutics. She holds a B.Pharm and Doctor of Pharmacy (Post-Baccalaureate) degree from Teerthanker Mahaveer University, Moradabad. During her clinical stint at BLK-Max Super Speciality Hospital and Indraprastha Apollo Hospital, she gained hands-on experience in the Clinical Pharmacology Department. Combining scientific knowledge with strong medical writing skills, Dr. Shagufta develops evidence-based healthcare content, treatment guides, and patient education resources. Her work focuses on simplifying complex medical concepts while maintaining scientific accuracy, helping readers better understand healthcare advancements and treatment options.
Dr. Vishwas Kaushik, an accomplished Belgorod State University graduate with an MBBS, is known for his impactful contributions to healthcare. Driven by a passion for global well-being, he seamlessly led domestic operations at VMV Group of Companies and orchestrated success at Clear Medi Cancer Centre. His adept team management and operational skills have positioned him as a luminary in healthcare tourism, shaping a future where compassionate, world-class medical care knows no boundaries.
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